{"title":"REFUND \u0026 EXCHANGE","description":"\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003eIf your are not completely happy with your item, we will provide a refund or exchange, provided that you notify us within 14 days of receipt ( starting the day after delivery). You will then have a further 14 days to return the item(s) to us. Item(s) must be returned in new, unworn condition, in their original packaging, \u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003eWe will need the following Information:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003e-\u0026gt; \" Your name and address \"\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003e-\u0026gt; \" Your order number \"\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003e-\u0026gt; \" The reason for the return (please include a photo if the item is faulty ) \"\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003ePlease let us know whether you would prefer an exchange or a refund. \u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003eThe item remains your responsibility until it reaches us, so we recommend using a recorded delivery services. You are responsible for the cost of returning items unless the foods are faulty or send in error. \u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cstrong\u003eRefunds are processed within 5-7 business days of receipt, and you will receive email confirmation once your refund has been issued. please note that refunds can only be returned in the original payment method. \u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: left;\"\u003e\u003cbr\u003e\u003c\/h4\u003e","products":[],"url":"https:\/\/amaryllisjewellery.com\/collections\/refund-policy.oembed","provider":"AmaryllisJewellery","version":"1.0","type":"link"}